Last updated 18 September 2026 · App: com.railbuzz.app
Your data is removed immediately. If you last signed in more than a few minutes ago, the app asks you to verify your mobile number once more to release the number itself. Your messages, profile and reports are already gone at that point, and verifying again creates a fresh, empty account rather than restoring the old one.
If you cannot open the app, email support@railbuzz.in from any address, giving the mobile number registered to the account. We verify ownership by sending a one-time code to that number, then delete the account within 30 days.
Usage statistics are kept, but the link to you is removed, so they can no longer be traced back to your account.
These are safety records rather than your own content, and they include a copy of the reported message. If deleting an account erased them, anyone could remove the evidence of harassment simply by signing up again. The record no longer names or links to you.
We keep a one-way scrambled form of your phone number until that block would have expired. This is the only way to stop a block being avoided by deleting the account and signing up again with the same number. We do not keep the number itself, we keep nothing at all for accounts that were never blocked, and the record is removed once the block lapses.
Deletion from the app is immediate. Backups are overwritten on a rolling 30-day cycle, so any residual copies are gone within 30 days.
Email support@railbuzz.in.